Practice Safe Business
Do you practice safe business? Do you offer protections to your client’s?
Let us be clear and direct about the nature of general business practices, online and in-person there are common processes that companies utilize when conducting transactions. Not all of these activities are safe for customers or for the business itself. Perhaps you visit a website that seems to offer a complimentary service, such as an initial free trial period to download images, only to later discover that you are now being regularly billed for a subscription service to which you do not recall agreeing. A situation such as this is a case of unsafe or illegitimate business process.
It may in fact be true that the website had an option to unsubscribe within a set time period (usually 5 days to one week), but if the option was not obvious, then the business process is surely unsafe and illegitimate. Based on how the company responds to your request for a refund will determine whether or not you should continue a working relationship with the company. If the company immediately agrees to issue a full refund and is helpful in instructing you on how to unsubscribe to prevent unrequested potential future billing, then this is good sign that you may have found a quality business partner for the long term.
If you are a business that sells a product or service and does not clarify the terms of service or emphasize the warranty on the products sold, then you will not be able to build a loyal following of customers. Purchasers want to know that they are at all times dealing with an above board business that is upfront about all of the features and terms of their products and services. It is not worth losing highly valued potential business for the future for a small deal at present.
Nowadays there are review websites all over the Internet / Web that list complaints about unreliable and questionable business practices. For the sake of a few bucks you do not want or need to be seen as scammer on one of these review boards. Instead, you want to be spoken about on social media outlets and be given a five star ranking on business review boards. The more you are praised by satisfied customers, albeit an initially small following, the greater will be your staying power in your industry niche. Remember to always practice safe business!