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Practice Safe Business

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Practice Safe Business

Do you practice safe business? Do you offer protections to your client’s?

Let us be clear and direct about the nature of general business practices, online and in-person there are common processes that companies utilize when conducting transactions. Not all of these activities are safe for customers or for the business itself. Perhaps you visit a website that seems to offer a complimentary service, such as an initial free trial period to download images, only to later discover that you are now being regularly billed for a subscription service to which you do not recall agreeing. A situation such as this is a case of unsafe or illegitimate business process.

It may in fact be true that the website had an option to unsubscribe within a set time period (usually 5 days to one week), but if the option was not obvious, then the business process is surely unsafe and illegitimate. Based on how the company responds to your request for a refund will determine whether or not you should continue a working relationship with the company. If the company immediately agrees to issue a full refund and is helpful in instructing you on how to unsubscribe to prevent unrequested potential future billing, then this is good sign that you may have found a quality business partner for the long term.

If you are a business that sells a product or service and does not clarify the terms of service or emphasize the warranty on the products sold, then you will not be able to build a loyal following of customers. Purchasers want to know that they are at all times dealing with an above board business that is upfront about all of the features and terms of their products and services. It is not worth losing highly valued potential business for the future for a small deal at present.

Nowadays there are review websites all over the Internet / Web that list complaints about unreliable and questionable business practices. For the sake of a few bucks you do not want or need to be seen as scammer on one of these review boards. Instead, you want to be spoken about on social media outlets and be given a five star ranking on business review boards. The more you are praised by satisfied customers, albeit an initially small following, the greater will be your staying power in your industry niche. Remember to always practice safe business!

May 7, 2015/by Zack Steel

Essays

One Thought

To Think More Than One Thought At A Time

Is it possible for mind to process more than one thought at any one instant? Can you do it? Can you think multiple thoughts? There is an idea of multitasking. Is this really possible? To do more than one task at any one time in the space of the world is not possible. That is it is not seemingly possible for people, but could be for a machine. Walking and chewing a candy at the same time are not really simultaneous activities, even though they may seem that way.

Can you conceive of a thought when you are not physically focused? If you are not without any distractions of sight or sound or touch would you really be able to think a clear thought. By touch is meant your grasping or connecting with the world by means of using one’s physical being. Is this possible? One who is sitting or who is standing or lying down is surely doing so somewhere in the construct of reality and within the physical world. Whether it is only one’s feet, or hands, et cetera, one is at all times interacting in a visceral way with the physical world. How can, one have a pure, or clear thought?

Let us take for example that one is reading a book. Does it matter if one is reading it aloud for one to be able to focus on the content and context of the written text? Is one able to better read the words on the page if one actually holds the book in one’s hands, rather than reads from the book while it is placed upon a table or desk? Does the position or the angle at which one holds the book determine one’s eye level and at all affect the speed and intensity of one’s ability to perceive and input the information from the book into one’s brain? What about how close or far one holds the book from one’s face? Could the placement in terms of spatial distance determine the vibration of one’s words back from page, and simultaneously affect one’s ability to process the information being conveyed from the words upon the page?

When one is reading, quietly / silently or out loud, either way, is one not hearing one’s thoughts being processed with each word one’s scans by the process of reading? Thoughts have sounds? Is that right? Is there a measurable device to monitor ones individual thoughts being processed? If there is way to know that one is thinking a thought, then could it be determined whether or not is able to think more than one thought at any one instant in time?

When one reads it seems that one could be distracted by other wandering or roaming thoughts and then one will need to refocus. What happened? Where did one’s mind go? There are words upon the page that one is reading and upon which one surely focused. Where are these other thoughts coming from? More importantly why is one’s brain being distracted? During this seemingly simple process of reading one can potentially have numerous thoughts at what seems like the same time. Is this correct? Or is this just how it seems?

Are the thoughts part of a process that is really occurring at a different time, in actuality and it just seems as though there are multiple thoughts being processed. But could it be more correct to realize that these simultaneous thoughts may have occurred at a prior time and we are just now catching up on the reality, which seems to presently occur? Our ideas are passing through a filter that has cleared them for entry into the existence of the actuality of reality. Now they emerge. When do these thoughts burst forth to the surface of reality? When we do not want or need them to clutter one’s mind. One is now reading. It is only important that one has thoughts about the words one is now reading. Eating pizza tomorrow is not relevant to the matter at hand? Or is it? Where are your thoughts now? How many did you just have? Were they all at the same instant or moment in the world as you know it to be?

March 12, 2015/by Zack Steel

Business Matters Articles

Transactional Process

person paying for goods or services with card

How exactly does the transactional process occur? Let’s say you are a small business owner and you want to sell your products / services? You have many inquiries from prospective clients / customers. How should you reply to all of them? Should you actually consider each one to be serious candidate for a business relationship?

Some people just like to talk business without doing any business. As a business owner you need to be cautious and set up protective guards. First you need to require prospective clients / customers to pay a consultation fee. You should create a standard reply e-mail wherein you specify your most prominent accomplishments and sell skills in the way of marketing pitch. You can also create an intake form that requests specific details about the company / person who has inquired about your services and tailor it to find out what the company / person expects or requires from you.

If a potential client / customer does not want to pay your initial fee and / or complete an intake form, then it is also likely that this same person will not pay your any money once you actually do work for them or provide them with product for sale.

A little bit of time during initial screening can save much valuable time later on. Do not waste time doing work for free. Instead take time to qualify leads and to determine which potential client will really becoming a paying one.

February 5, 2015/by Zack Steel

Business Matters Articles

Rhythm of Sales

people having a conversation about housing

Is there a rhythm to conversations? Is there a pattern to the dialogue of a discussion? Does the tone of speech and inflection affect the way message is delivered to the recipient?

Perhaps there is a rhythm of sales as well. The sound of confident sales person speaking, using relevant industry jargon and expressing one’s voice with enthusiasm is of great comfort to a prospective purchaser. In a way, a relationship is being built through a sales call.

A potential customer will be more likely to complete a purchase, if the sales person has good manners and cheerful countenance. The ability to make small talk and to speak in terms that are relevant to the prospective customer’s interests will prove valuable in securing a sale. Every salesman has a set process for his sales pitch and every transaction has momentum of combined perspectives.

It is important that the sales pitch be concise yet informative. The sales person should speak in an upbeat manner and definitely be smiling. Even if the consumer cannot see through the phone; a smiling representative will project a joyful presence, which gets transmitted through vibrations through the line. Sitting up straight, maintaining good posture and taking notes on the customers comments are useful strategies for ensuring high sales levels.

There is a rhythm to a sale. Like any interaction, both parties should find the discussion interesting and informative, but not boring. A concerted effort must be made by the negotiator or sales agent for each party to the transaction to ensure that the sales process is concise and focused on the deal. There must be no room for personal matters or opinions on any matter not related to the deal at hand to surface. Otherwise the sale could easily be lost and not recoverable.

People are by nature interested having conversations about whatever is on their mind at the time. A sales meeting or purchase process is not the correct venue for personal discussions or for the airing of opinions or views on global matters or personal issues.

Therefore, a star sales representative should keep sentences short and to the point and maintain a constant rhythm to their pattern of speech. The sales professional will redirect any discussion that is off the point of the deal and refocus attention on what is most important. This will ensure a lower call to sale ratio, with more leads maximized to the fullest potential.

July 29, 2014/by Zack Steel

Posts

Practice Safe Business

One Thought

Transactional Process

Rhythm of Sales

Any more questions for Aaron? Feel free to get in touch!